UPDATE: As of 2 a.m. Sunday, gas was restored to the interrupted area and appliance relights began based on customer availability.
Thirty-seven service technicians began knocking on doors around 7 a.m. Sunday for those that had not already contacted Atmos for a relight.
By 5 p.m. Sunday, service to 573 gas meters had been restored, six were inactive accounts and did not need restoration, and the remaining 76 are awaiting customer availability.
If you have additional questions or need assistance, please call 1-866-322-8667 to talk with an Atmos Energy Customer Service Representative.
While continuing to test portions of Atmos Energy’s natural gas system, natural gas service was inadvertently shut off to approximately 630 customers within the 3000-3900 blocks of Williams Drive, east to Canyon Rd, and Axis Loop Area. Customers who have lost gas service can remain in their home as Atmos Energy works to restore services.
Evacuations are unnecessary.
Restoration of service is a three step process:
Step 1: Atmos Energy crews turn off gas service at each meter affected by the outage.
Step 2: Atmos Energy then purges the distribution system, to ensure that air is not in our pipelines.
Step 3: Atmos Energy crews go door-to-door to safely restore gas service and relight appliances.
Atmos Energy crews began shutting off service to each meter late Saturday evening. Atmos is deploying extra resources to work around the clock to safely restore natural gas service to the area.
Atmos plans to begin restoring service and relighting appliances at approximately 7 a.m. on Sunday, March 10.
Attached is a FAQ that will hopefully answer any questions customers may have. If you have additional questions or need assistance, please call 1-866-322-8667 to talk with an Atmos Energy Customer Service Representative.
The City of Georgetown has partnered with Texas Disposal Systems to offer free holiday string-light recycling to all Georgetown residents. Georgetown was the first city in Central Texas to offer this service when the program launched in December 2017.
Residents can drop off their old or broken string lights through Jan. 31 at one of three collection stations:
- City of Georgetown Collection and Transfer Station, 250 W.L. Walden Road
- Georgetown Municipal Complex, 300-1 Industrial Ave.
- Georgetown Public Library, 402 W. Eighth St.
Sun City residents may also drop off old or broken string lights at the Cowan Creek Pavilion, 1433 Cool Spring Way, in Sun City.
The program is limited to string lights. Yard art, inflatables and other holiday lighting will not be collected. Lights must be taken to a collection station. String lights should not be placed in residential or commercial recycling bins because they can damage the sorting machines at the recycling center.
Last year, residents recycled more than 1,300 pounds of Christmas lights.
No portion of the City of Georgetown’s water service territory is under a boil water notice. The City of Georgetown’s water supply comes from the Edwards Aquifer, and two lakes that are part of the Brazos River system, Lake Georgetown and Lake Stillhouse-Hollow. At the current time, Georgetown water supply and water treatment facilities are operating normally and no special actions are required of Georgetown utility customers.
Any changes to the current status or updates will be posted at Georgetown.org.
Georgetown Water Service Territory
The City of Georgetown serves about 44,000 water accounts representing about 110,000 customers in a 450-square-mile service area that includes Georgetown, western Williamson County and north into Bell and Burnet counties.
Thanks to our great customers! Their efforts to reduce outdoor irrigation allowed water service to return to normal much earlier than originally projected. The repaired pump is working properly and the system is fully operational.
As promised, Georgetown Utility Systems is releasing a modified two-day per week outdoor irrigation schedule for the affected area.
Modified Irrigation Schedule for Affected Customers –
- Tuesday / Friday: Addresses ending in 1, 5, 9
- Wednesday / Saturday: Addresses ending in 2, 4, 6, 8
- Thursday / Sunday: Addresses ending in 0, 3, 7
For a map of the area where irrigation is limited to twice per week, please click here.
If you need assistance adjusting your irrigation controller, please call Customer Care at 512-930-3640. A reminder to ALL Georgetown Utility Systems customers – #NoWateringMonday
Area where automatic outdoor sprinkler use is limited to two days per week.
This past weekend there was a large water pump failure that reduced pumping capacity. The repair was successfully completed last night and the pump has been placed in service. City staff is monitoring and testing the system to ensure the replacement pump is operating correctly. All customers should be experiencing normal water pressure. If you do not have normal water pressure please call 512-930-3640.
Suspension of outdoor irrigation and unnecessary water use is still in effect until the City ensures the system is operating at full capacity. Hand watering is permitted at this time. The affected area is generally west of the City of Georgetown and around Liberty Hill. For a map of the area where irrigation is still suspended, please click here.
All notices related to lifting the boil water notice were hand-delivered by 6:30 p.m. yesterday. Updates on this situation will continue to be posted at Georgetown.org. A reminder to ALL Georgetown customers – #NoWateringMonday!
Thanks to the good work of our customers, the water system is maintaining adequate pressure allowing the City to lift the boil water notice. The boil water notice was due to low pressure in the system. In situations like this, the City follows state protocol to ensure customer safety.
An independent laboratory has confirmed there are no contaminants in the system. The water is safe for consumption.
This past weekend there was a large water pump failure that reduced pumping capacity. Currently, the repaired pump has been delivered and city employees are working to reinstall and test the pump.
Suspension of outdoor irrigation and unnecessary water use is still in effect. Hand watering is permitted at this time. The affected area is generally west of the City of Georgetown and around Liberty Hill. For a map of the area where irrigation is still suspended, please click here.
Updates on this situation will be posted at Georgetown.org. A reminder to ALL Georgetown customers – #NoWateringMonday!
The City Council is hosting public hearings for four voluntary annexations at the Aug. 8 and Aug. 22, 2017, meetings. Council will consider action on these items on Sept. 12, and a second reading is to be determined. Most of the described properties below are being annexed in anticipation of future development.
Public hearing for the voluntary annexation of 244.54 acres in the Fredrick Foy Survey, Abstract Number 229, located approximately along and between the intersections of Ronald Reagan Boulevard at CR 245 and Ronald Reagan at Sun City Boulevard to be known as Highland Village. Location Map – Highland Village
Public hearing for the voluntary annexation of 133.1 acres in the Fredrick Foy Survey, Abstract Number 229, located approximately along and between the intersections of Ronald Reagan Boulevard at CR 245 and Ronald Reagan at Sun City Boulevard to be known as Berry Creek Highlands. Location Map Berry Creek Highlands
Public hearing for the voluntary annexation of 120.5 acres in the Lewis P. Dyches Survey, Abstract Number 171, located approximately west of the intersection of Ronald Reagan Boulevard and CR 245 to be known as Somerset Hills – 1. Location Map – Somerset Hills 1
Public hearing for the voluntary annexation of 314.5 acres in the Burrell Eaves Survey, Abstract Number 216, located approximately northwest of the intersection of Hwy. 195 and Shell Road to be known as Somerset Hills – 2. Location Map – Somerset Hills 2
After holding the required public hearings, the City Council will consider an ordinance for the annexations at dates to be determined. For additional information, contact the Planning Department at 512-930-3575 or email email@example.com.
The City of Georgetown Planning Department will be hosting office visiting hours for anybody interested in learning more about the amendments, running through specific development examples, and addressing any questions you may have. Dedicated office hours will be held Wednesday, January 4 from 4 to 6 p.m.
To sign up for a specific appointment please email firstname.lastname@example.org. If a different time or day works better for you please do not hesitate to email us so we can arrange a separate time. UDC proposed changes can be found at udc.georgetown.org/udc-amendments.
A safe way to dispose of unwanted or expired medications is now available in Georgetown on a year-round basis. A secure medications collection box is located in the lobby of the Public Safety Operations and Training Center at 3500 DB Wood Road. Lobby hours are 8 a.m. to 5 p.m., Monday through Friday. The Georgetown Police Department is the first police station in Williamson County to offer controlled substance collection via a collection box.
Collecting unwanted drugs keeps them from being poured down a drain, flushed down a toilet, or put in the household trash. Pharmaceuticals put in our wastewater system can affect water quality and aquatic life in our creeks, rivers, and lakes.
Gary Hertel with Texas Disposal Systems explains why medications shouldn’t be put in household trash. “If a customer throws medications in the trash, that trash is put into large 18-wheeler trailers here in Georgetown and hauled to the landfill,” says Hertel. “In that process at the transfer station, if it’s raining or we have more water in the waste, those items can leach out into the drainage system and it winds up in the sewer system.”
Removing unwanted prescriptions from your home also reduces the risk of overdose or misuse by someone in your home. “Williamson County is not immune to the drug abuse problem,” says Rosana Sielaff with LifeSteps Council on Alcohol and Drugs. “Children are accessing drugs from the medicine cabinet in their own home or in the homes of friends or grandparents. We are very happy to see this permanent drop-off box, because we know that we need a place here that the community can bring their unused or expired medication,” says Sielaff.
Last year more than 1,200 pounds of medications in were collected in Georgetown in Drug Take-Back Day events sponsored by the Drug Enforcement Agency.
When the collection box is full, it is shipped to a location in Texas where the medications are incinerated, according to Jordan Fengel, solid waste and recycling coordinator for the City of Georgetown. “The medicines are destroyed. So we completely eliminate the environmental hazard and concern.”
The medications drop box is for unwanted or expired prescription medicines, over-the-counter drugs, supplements, or pet medicines. Items not accepted in the collection box include thermometers, needles, syringes, IV fluids, medical devices, or illegal drugs. Medications cannot be accepted from businesses such as nursing homes, doctor’s offices, or other institutions or businesses.
The medications collection box was funded by a solid waste management grant from the Capital Area Council of Governments.
For additional program information, go to the City of Georgetown website at recycle.georgetown.org/medsdropbox.
The Unified Development Code (UDC) Advisory Committee will hold a public hearing and consider proposed amendments to the UDC on Wednesday, October 12th at 3:00. The proposed amendments primarily pertain to the transportation, utility, and subdivision provisions of the code. The UDC Advisory Committee and City staff have worked throughout the year discussing and refining draft language with the intent to improve City street and sidewalk design and ensure adequate public improvements through development. The draft proposals are now ready for further public discussion and input. The meeting on October 12th will be held at the Historic Light and Water Works Building at 406 W. 8th Street and will be followed by additional public meetings at dates to be determined. The proposed amendments can be found here.