Contact Us
We realize it can be confusing to find the right person to speak with in such a large organization, and there’s nothing more frustrating than being transferred to multiple people, so we are attempting to provide you with as many choices as possible to help you find the correct person.
After Hours Phone Numbers
- Emergency – Dial 911
- Utilities (Electric/Water) 512-930-3640
Just want to fill out a form to have us take care of something?
Before, reporting an outage, check our outage map to see if your area is affected and if crews are already in process.
City Services Guide
The City Services Guide is a list of the most commonly requested services. You can click below to download a copy to print at home or pick up a copy at most City offices.
Click here for a printable version in English | Spanish
If you’re still not sure, please see our department listing below.
Airport
512-930-3666
airport@georgetown.org
https://airport.georgetown.org
Hours of Operation:
Terminal: Seven days a week 7:00 a.m. – 7:00 p.m.
Air Traffic Control Tower: 7:00 a.m. – 10:00 p.m.
Animal Services
Animal Control
512-930-3510×6
Animal Shelter
110 W L Walden Drive
Georgetown, Texas 78626
512-930-3592
animalsvc@georgetown.org
https://pets.georgetown.org
Hours of Operation:
Mon, Tues, Thur, Fri : 11:00 a.m. – 6:00 p.m.
Wed – closed
Sat, Sun : Noon – 4:00 p.m.
City Attorney’s Office
809 Martin Luther King, Jr. St.
Georgetown, Texas 78626
512-930-3652
legal@georgetown.org
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
City Manager’s Office
808 Martin Luther King Jr. St.
Georgetown, Texas 78626
512-930-3652
ms@georgetown.org
https://government.georgetown.org/city-management/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
City Secretary’s Office
808 Martin Luther King Jr. St.
Georgetown, Texas 78626
512-930-3651
cs@georgetown.org
https://government.georgetown.org/city-secretary/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Code Compliance
3500 DB Wood Road
Georgetown, TX 78626
512-930-3606
codecompliance@georgetown.org
https://code.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Communications and Public Engagement
808 Martin Luther King Jr. St.
Georgetown, Texas 78626
512-930-3690
pio@georgetown.org
georgetown.org/communications-department
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Conservation Services
300-1 Industrial Avenue
Georgetown, Texas 78626
conservationservices@georgetown.org
https://water.georgetown.org
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Convention & Visitors Bureau
Post Office Box 409
Georgetown, Texas 78627-0409
512-930-3545
cvb@georgetown.org
https://visit.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Customer Care
300-1 Industrial Avenue
Georgetown, TX 78626
512/930-3640
customercare@georgetown.org
https://gus.georgetown.org/customercare/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Economic Development
808 Martin Luther King Jr, Street
Georgetown, Texas 78626
512-930-3546
ed@georgetown.org
https://invest.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Energy Services
512-930-3640
https://gus.georgetown.org/electric/
Hours of Operation:
Administration: Mon – Fri : 8:00 a.m. – 5:00 p.m.
Operations: 24 hours a day / Seven days a week
To report an outage, call 512-930-3640
Finance & Administration
808 Martin Luther King Jr. St.
Georgetown, TX 78626
512-930-3676
finance@georgetown.org
https://finance.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Fire Department
3500 DB Wood Road
Georgetown, TX 78628
512-930-FIRE (3473)
fire@georgetown.org
https://fire.georgetown.org/
Hours of Operation:
Administration: Mon – Fri : 8:00 a.m. to 12:00 p.m., 1:00 p.m to 5:00 p.m.
Operations: 24 hours a day / seven days a week
For emergencies, call 911
Georgetown Utility Systems
300-1 Industrial Avenue
Georgetown, TX 78626
512-930-3555
gus@georgetown.org
https://gus.georgetown.org/
Hours of Operation:
Administration: Mon – Fri : 8:00 a.m. – 5:00 p.m.
Operations: 24 hours a day / Seven days a week
To report an outage, call 512-930-3555
GUS Systems Engineering
engineering@georgetown.org
512-930-2572
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Housing
809 Martin Luther King Jr. St.
Georgetown, TX 78626
512-930-6652
housing@georgetown.org
https://housing.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Human Resources
808 Martin Luther King Jr. St.
Georgetown, TX 78626
512-930-3639
512-930-2502 (secure fax)
hr@georgetown.org
https://hr.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Information Technology
510 W. Ninth Street
Georgetown, TX 78626
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Inspection Services (Permits)
300-1 Industrial Avenue
Georgetown, TX 78626
512-930-2550
permits@georgetown.org
https://permits.georgetown.org
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Library
402 W. Eighth Street
Georgetown, TX 78626
512-930-3551
library@georgetown.org
https://library.georgetown.org/
Hours of Operation:
Mon – Thu : 9:00 a.m. – 8:00 p.m.
Fri : 9:00 a.m. – 6:00 p.m.
Sat : 9:00 a.m. – 5:00 p.m.
Sun : 12: 00 noon – 5:00 p.m.
Main Street Program Office
808 Martin Luther King Jr. St.
Georgetown, Texas 78626
512-930-2027
mainstreet@georgetown.org
https://mainstreet.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Mapping & GIS
gis@georgetown.org
https://maps.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Municipal Court
510 W. Ninth St.
Georgetown, TX 78626
512-930-3625
court@georgetown.org
https://court.georgetown.org/
Hours of Operation:
Mon, Tue, Wed, Fri : 8:00 a.m. – 5:00 p.m.
Thur : 8:00 a.m. – 12:00 p.m.
Parks & Recreation
1101 N. College Street
Georgetown, TX 78626
512-930-3595
Contact Parks & Recreation
https://parks.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Planning
809 Martin Luther King Jr. St.
Georgetown, TX 78626
512-930-3575
planning@georgetown.org
https://planning.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Police Services
3500 DB Wood Road
Georgetown, TX 78628
512-930-3510
pd@georgetown.org
https://pd.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Purchasing
300-1 Industrial Avenue
Georgetown, TX 78626
512-930-8141
purchasing@georgetown.org
https://purchasing.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Real Estate Services
809 Martin Luther King Jr. St.
Georgetown, TX 78626
realestate@georgetown.org
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Records Management
City Hall
808 Martin Luther King Jr. St.
Georgetown, TX 78626
512-819-3122
RM@georgetown.org
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Solid Waste & Recycling
512-930-3640
customercare@georgetown.org
https://recycle.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Transportation
512-930-3640
https://transportation.georgetown.org/
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Urban Forestry
1101 N. College Street
Georgetown, Texas 78626
512-930-6113
heather.brewer@georgetown.org
https://parks.georgetown.org/forestry
Hours of Operation:
Mon – Fri : 8:00 a.m. – 5:00 p.m.
Water Services
512-930-3640
https://gus.georgetown.org/water/
Hours of Operation:
Administration: Mon – Fri : 8:00 a.m. – 5:00 p.m.
Operations: 24 hours a day / Seven days a week
To report an outage, call 512-930-3555