City seeks input on Williams Drive enhancements, Austin Avenue corridor, Future Mobility Plan

What do you want to see as the City takes a look at improving traffic flow and safety on our busiest corridors? The City is seeking input from the public with three surveys on: 1) enhancements to Williams Drive, 2) the Austin Avenue corridor, and 3) a budgeting exercise for the Future Mobility Plan.

As part of the update of the Future Mobility Plan, the City is conducting an online Future Mobility Budgeting Activity to get resident feedback on priorities for future transportation projects. The budgeting activity survey is open through May 8.

The Williams Drive Enhancements Project Survey seeks input on the corridor through May 31. The brief survey asks residents to share feedback on traffic flow, sidewalks, lighting, and bike facilities on Williams Drive from Jim Hogg Road to North Austin Avenue.

The Austin Avenue Corridor Study online open house is gathering comments from the public through May 31. The Capital Area Metropolitan Planning Organization (CAMPO) and the City of Georgetown are conducting a corridor study of Austin Avenue between Southeast Inner Loop and Northeast Inner Loop. The study will consider various transportation modes such as driving, walking, and biking, as well as identify opportunities to enhance safety, mobility, and the experience of pedestrians and businesses along roadway.

These surveys provide the City an opportunity to guide the priorities and future budgets for improvements to Williams Drive, Austin Avenue, and transportation projects to improve mobility.

Virtual screening of 40 years of Main Street documentary

Georgetown residents and enthusiasts are invited a virtual screening of an in-house, 30-minute documentary about the history of the City’s Main Street program. The film will premiere at 6:30 p.m. Wednesday, May 24, on the City’s Facebook and YouTube channels. Or you can just watch it here:

Georgetown celebrated the 40th anniversary of its Main Street program in 2022, making it one of the longest-running Main Street programs in the country. The film chronicles the last 40 years of downtown revitalization efforts and how the Main Street movement started in Georgetown.

“It’s important to tell our story and provide the background on how the Georgetown we know today came to be,” Downtown & Tourism Director Kim McAuliffe said. “Many residents and visitors can’t imagine our beautiful and thriving downtown boarded up and mostly vacant, but those were the conditions in the 1980s. It’s incredible to see how far we’ve come.”

Early screenings of the documentary were held Oct. 21 and Nov. 10, 2022. The Oct. 21 event also featured a panel of previous Main Street managers and the City of Georgetown staff who worked on the film. The film is dedicated to Leo Wood, former Georgetown mayor and Main Street champion, who passed away Oct. 3, 2022.

Starting May 22, residents may pick up goodie bags full of commemorative items from the Visitors Center, 103 W. Seventh St.

More information about the City’s Main Street program is available at mainstreet.georgetown.org.

Memorial Day closings, ceremony May 29

City of Georgetown offices will be closed Monday, May 29, for the Memorial Day holiday. There will be normal solid waste and recycling collection on May 29.

The annual Memorial Day Ceremony will start at 9:30 a.m. May 29 in Sun City. Details below.

City offices closed May 29

City offices and facilities closed May 29 for Memorial Day include the following:

  • Airport Terminal, 500 Terminal Drive
  • Animal Shelter, 110 Walden Drive
  • Art Center, 816 S. Main St.
  • City Hall, 808 Martin Luther King Jr. St.
  • Council and Courts Building (including Municipal Court), 510 W. Ninth St.
  • Georgetown Municipal Complex, 300-1 Industrial Ave.
  • Grace Heritage Center, 817 S. Main St.
  • Parks and Recreation Administration, 1101 N. College St.
  • Planning Department, 809 Martin Luther King Jr. St.
  • Public Library, 402 W. Eighth St.
  • Public Safety Operations and Training Center, Police Records, and Fire Support Services offices, 3500 D.B. Wood Road
  • Recreation Center, 1003 N. Austin Ave.
  • Tennis Center, 400 Serenada Drive
  • Visitors Center, 103 W. Seventh St.

Facilities open May 29

  • Garey Park, 6450 RM 2243, will be open 8 a.m. to 8 p.m.
  • Collection Station, 250 W.L. Walden Drive, will be open 8 a.m. to 5 p.m.

Pools open Memorial Day weekend       

The Recreation Center Outdoor, Williams Drive, River Ridge, and Village pools will open for the summer season Saturday, May 27. The Recreation Center Outdoor Pool will be closed May 28-29. River Ridge Pool will be closed May 29. For more information, call 512-930-3596 or visit parks.georgetown.org/pools-and-splash-pads.

Splash pads: The splash pads at San Jose Park, 1707 San Jose St.; Downtown, 816 S. Main St.; and Rabbit Hill Park, 1109 Blue Ridge Drive, are open 9 a.m. to 8 p.m. each day through Sept. 30. The splash pad at Garey Park is open daily during park hours from April 1-Oct. 31. The Garey Park splash pad closes 30 minutes prior to park closing. 

GoGeo paratransit service

There will be no service Monday, May 29.

Solid Waste and Recycling Collection

There will be normal solid waste and recycling collection for City of Georgetown customers on Monday, May 29. Carts should be at the curb by 7 a.m. on pickup day. The Collection Station, 250 W.L. Walden Drive, will be open normal hours, 8 a.m. to 5 p.m., on Monday, May 29, for the Memorial Day holiday.

For questions about solid waste collection, call TDS at 512-930-1715

Memorial Day Ceremony and Reception

The annual Memorial Day Ceremony will start at 9:30 a.m. Monday, May 29, at the Georgetown-Williamson County Veterans Memorial Plaza in Sun City, 2 Texas Drive. The event will honor the men and women of our armed forces who gave their lives in service to our country and our freedom. Guest speaker will be Gov. Greg Abbott.

Click here for more details.

Last day of early voting May 2

Williamson County Annex on Wilco Way

Early in-person voting ends on Tuesday, May 2, for the city council election. Election day is May 6.

Incumbent Josh Schroeder and Jonathan Dade are candidates for Mayor. Incumbent Council Members Shawn Hood (District 2) and Jake French (District 6) are both are unopposed.

Early voting locations in Georgetown are:

  • Georgetown ISD Technology Building, 603 Lakeway Drive, 78628
  • The Oaks Community Center-Sun City, 301 Del Webb Blvd, 78633
  • Williamson County Georgetown Annex, 100 Wilco Way, 78626

Polls are open 7 a.m.-7p.m. on May 1-2.

All early voting and election day polling places, dates, and times in Williamson County, as well as photo ID requirements, are listed at wilco.org/elections. Georgetown voters may cast ballots at any polling location in Williamson County.

For details about the city election, go to government.georgetown.org/city-secretary/elections.

Preservation Month events in May

 In recognition of National Preservation Month in May, the City of Georgetown Planning, Public Library, and Downtown & Tourism departments are partnering with The Williamson Museum, Preservation Georgetown, and with building and business owners to celebrate historic buildings in Downtown Georgetown.

Preservation Month is an annual, month-long recognition each May of historic places and people sponsored by the National Trust for Historic Preservation.

Preservation Month events in Georgetown:

May, all month

“This Place Matters” Facebook page
Preservation Georgetown

“Still Making History – 175 years of Williamson County”
The Williamson Museum Center Gallery
Maps will be available at Preservation Georgetown and The Williamson Museum

Book display
Georgetown Public Library

May Events

May 1: Kick-Off to Preservation Month
Grace Heritage Center | Noon
Preservation Georgetown

May 6: Pioneer Days
Old Settlers Association of Williamson County in Round Rock | 10 a.m.-3 p.m.
The Williamson Museum

May 5: First Friday
Grace Heritage Center | 6 p.m.
Preservation Georgetown

May 10: Texas Living Waters Project
The Salon at Wildfire | 6:30-8 p.m.
The Williamson Museum

May 13: Kid’s Preservation Workshop
Grace Heritage Center | 10 a.m.-Noon
Preservation Georgetown

May 20: Marking History Tour
The Square | 10 a.m.-Noon
Preservation Georgetown & The Williamson Museum

May 24: Screening of 40 years of Main Street documentary
City of Georgetown Facebook Page | 6:30 p.m.
Starting May 22, pick up a free goodie bag with City and 175th anniversary items from the Visitors Center, 103 W. Seventh St., while supplies last.

May 27: Introduction to Home Archiving Workshop
10-11:30 a.m.
The Williamson Museum

For more information about Preservation Month events, call 512-930-3581, email historic@georgetown.org, or visit historic.georgetown.org. Find out more about the National Trust for Historic Preservation at savingplaces.org.

Red Poppy Festival in downtown Georgetown on April 28-30: Updated

For weather updates about the festival, go to the Visit Georgetown Facebook page.

Celebrate the City’s signature event on the most beautiful town square in Texas at the 24th annual Red Poppy Festival. The festival kicks off on Friday night and runs through Sunday with three days of music, entertainment, family fun, and features more than 100 artisan vendors.

The City is offering a variety of options for visitors to get to this year’s Red Poppy Festival. Several free public parking lots are available throughout downtown, as well as a shuttle option Saturday.

“It our favorite time of the year in Georgetown, Red Poppy Festival time,” Tourism Manager Cari Miller said. “We have a great lineup, lots to do, and we can’t wait to see everyone. I do want to remind people to plan to arrive early, be patient, and be prepared to be amongst hundreds of people, especially Saturday night.”

Volunteers needed

Each year, thousands of people attend the Red Poppy Festival. And each year, attendees generate more than 10,000 pounds of waste. Georgetown wants to recover as many recyclable materials as possible to reduce the amount of waste going to the landfill and to keep the Square beautiful. To do this, the City is asking for volunteers who want to make a difference in our community.

Volunteers will walk through the event to pick up litter, assist vendors with breaking down and stacking cardboard, and provide recycling information to attendees. No experience is needed. Sign up for a two-hour shift here.

Event schedule

Jamestown Revival is the headliner Saturday night and takes the stage at 9:30 p.m. The Walburg Boys and Wynn Williams will open for Jamestown Revival at 6 p.m. and 7:45 p.m., respectively. Longtime festival favorite Dysfunkshun Junkshun is back for the Friday night concert at 7 p.m. There is no admission charge for the concerts or other festival activities. Feel free to bring your own chair and cooler if you are coming for the day.

Other festival highlights include the Red Poppy Parade at 10 a.m. followed by the Car Show at 11 a.m. on Saturday. Wrap up the weekend on Sunday, April 30, with three special BMX Stunt Shows at 11 a.m., 1:30 p.m. and 3 p.m., along with the Red Poppy Festival Pet Parade at 11:30 a.m.

The Red Poppy Kids Zone is open 11:30 a.m. to 5 p.m. Saturday and 11 a.m. to 4 p.m. Sunday. The Kids Zone is free and includes an obstacle course, carnival games, basketball, peddle carts and so much more!

The City will also be celebrating its 175th anniversary during the festival at the South Main Arts District, including family activities and opportunities for the public to give feedback on several City initiatives. If you are interested in volunteering for the 175th celebration, sign up here.

Event parking

The Williamson County parking garage at Rock and Fourth streets and the public parking lot on Austin Avenue between Fifth and Fourth streets (next to The Monument Cafe) will be open during the festival. Public parking lots on Martin Luther King Jr. Street at West Eighth and West Sixth streets are also available. There is no charge for parking.

Attendees are asked to be courteous when parking on neighborhood streets and avoid blocking driveways or parking in No Parking Zones. No Parking Zone restrictions will be enforced. Parking in a No Parking Zone can result in a citation as well as your vehicle being towed.

Handicap parking is available at the parking lot at 10th and Main streets.

The City parking lot at Sixth and Main streets will be closed starting at 5 p.m. Thursday, April 27.

Free shuttles on Saturday

Free shuttles will run 9 a.m. to 11:30 p.m. Saturday, April 29.

Shuttles will run from the First Baptist Church, 1333 W. University Ave. and drop off at the Sunflower Parking lot located between Seventh and Eighth Streets and Rock and Martin Luther King Jr. streets, a block from the Red Poppy Stage.

Street closures

Austin Avenue closes Friday morning: Starting at 6 a.m. Friday, April 28, Austin Avenue will be closed from Sixth to Ninth streets. Traffic will be detoured to Rock Street. This is to allow the placement of the main festival stage. Austin Avenue will be closed through 11 p.m. Sunday, April 30.

Other streets around the Courthouse Square will close at 6 a.m. Friday, April 28, to allow for vendor set-up. Streets around the Square will remain closed through 10 p.m. Sunday, April 30.

Where are the poppies?

For a map showing the locations of red poppies in Georgetown, stop by the Visitors Center at 103 W. Seventh St. Or see a map at poppy.georgetown.org/things-to-do/red-poppy-tour.

For a complete schedule and more details, including information on parking and road closures, visit RedPoppyFestival.com.

City facility closures for employee event May 5

Many City of Georgetown offices and services will be closed the afternoon of Friday, May 5, for an employee appreciation event. If not specified below, hours and services will remain the same, though with fewer staff members.

The Georgetown Animal Shelter, 110 Walden Drive, will be closed all day Friday, May 5.

The following City offices, facilities, and services closed starting at 1 p.m. Friday, May 5:

  • City Hall, 808 Martin Luther King Jr. St.
  • Council and Courts Building (including Municipal Court), 510 W. Ninth St.
  • Georgetown Municipal Complex, 300-1 Industrial Ave., including Customer Care, Code Compliance, Electric Operations, Permits and Inspections Office, and Public Works
  • Parks and Recreation Administration, 1101 N. College St.
  • Planning Department, 809 Martin Luther King Jr. St.
  • Public Safety Operations and Training Center, Police Records, and Fire Support Services offices, 3500 D.B. Wood Road
  • Visitors Center, 103 W. Seventh St.

Water conservation ordinance changes now in effect

New ordinances for water conservation are in effect starting April 26, 2023. These ordinances contain key elements for the continued conservation of the City’s available treated drinking water and will affect all property types across the entire City of Georgetown Water Utility.

“Georgetown is located in an area of Texas that is prone to droughts,” Georgetown Mayor Josh Schroeder said. “By focusing on water conservation, the City can help to ensure there is enough water to meet the needs of its residents and businesses, even during times of drought.”

Water conservation holds a key role in responsibly managing the City of Georgetown’s available water. The ordinance changes were made to promote and encourage conservation efforts across all account types within the City of Georgetown Water Utility.

“It is important that we preserve our natural resources and that when we do use them, we are doing so in a responsible and efficient manner,” Georgetown Water Utility Director Chelsea Solomon said. “The conservation ordinance is a time- and condition-based approach that considers local conditions and evaporation as a guide to make educated decisions on how to efficiently and effectively use our available water resources.”

Changes include updates to water use restrictions when the City is not in Drought Contingency (the City is currently in drought stage 2), a new fee structure, developer requirements, inspection requirements for commercial and HOA irrigation systems, and new watering timeframes for all irrigation methods. Drip, soaker hoses, and hose-end sprinklers also must adhere to the new set times for irrigation—hand watering is still allowed on any day.

The new ordinance also includes updated watering schedules across all drought phases, as well as times when the City of Georgetown is not in a stage of drought contingency. Reducing irrigation times can help conserve water and cut down on water waste. Over-irrigation can result in excess water runoff, which not only wastes water but can also lead to soil erosion, nutrient leaching, and contamination of water sources. The new ordinance will also help with the reduction of irrigation in the middle of the day during peak times, which in turn will cut down on the amount of evaporation due to high temperatures.

New DCP 2 Watering Schedule
(The City of Georgetown is currently in this phase)

Automatic Irrigation Systems, Soaker Hoses, Drip and Hose-End Sprinklers 
Last digit of property street address  Allowed watering day(s) Allowed watering hours
Tuesday Midnight-7 a.m.
7 p.m.-Midnight
2 or 6  Wednesday Midnight-7 a.m.
7 p.m.-Midnight
Thursday Midnight-7 a.m.
7 p.m.-Midnight
5 or 9  Friday Midnight-7 a.m.
7 p.m.-Midnight
4 or 8  Saturday Midnight-7 a.m.
7 p.m.-Midnight
3 or 7  Sunday Midnight-7 a.m.
7 p.m.-Midnight
 
 
Monday None

Developers, builders, and irrigation-system installers will now be required to provide instructions on the irrigation system’s design and functionality. Additionally, they must provide information to homeowners on where to find the City’s watering schedule and how to properly maintain their irrigation systems.

Council also approved an automatic irrigation system audit ordinance that requires homeowner associations and nonresidential customers to have irrigation systems inspected every two years.

The violation process and associated fee structure also were adjusted. Residential and nonresidential customers are on a different violation and fee structure, and fees will be based on the drought stage the City of Georgetown is in at the time of the violation.

At the first occurrence of a violation, customers will receive a courtesy notice. (Customers will only receive one courtesy notice in a 12-month period.) They will have 10 days to move into compliance. If there is no proof of change after the courtesy notice, a violation will be issued to the customer. If customers need more than 10 days to make repairs after the first violation has been received, up to an additional 20 days may be granted. Customers can appeal and request an administrative hearing within the first 10 days of a violation, as well. If no contact is made, an administrative fee will then be added to the customer’s account on the 11th day.

Residential Violation Structure

Single Family Residential Violations First Occurrence Second occurrence in 12 month Period Third occurrence in 12 month period Fourth occurrence in 12 month period Fifth and subsequent occurrence(s) in 12 month period
Non-DCP Courtesy Notice $50 $75 $100 $250
DCP1 Courtesy Notice $50 $75 $250 $400
DCP2 Courtesy Notice $75 $150 $300 $450
DCP3 Courtesy Notice $150 $300 $450 $600
DCP4 Courtesy Notice $200 $350 $500 $650
Administrative Hearing Cost N/A $25 or 10% of fee $25 or 10% of fee $25 or 10% of fee $25 or 10% of fee

Non-Residential Violation Structure

Non-Single Family Residential Violations 1st Occurrencer 2nd Occurrence in 12 month Period 3rd Occurrence in 12 month period 4th Occurrence in 12 month period 5th and subsequent occurrence(s) in 12 month period
Non-DCP Courtesy Notice $250 $400 $500 $750
DCP1 Courtesy Notice $250 $400 $500 $750
DCP2 Courtesy Notice $500 $600 $800 $800
DCP3 Courtesy Notice $750 $750 $750 $750
DCP4 Courtesy Notice $800 $800 $800 $800
Administrative Hearing Cost N/A $25 or 10% of fee $25 or 10% of fee $25 or 10% of fee $25 or 10% of fee

For more information about the City of Georgetown water utility, visit water.georgetown.org.

Updated: Winter storm cleanup information

Updated Monday, April 10, 3:26 p.m.

Para traducir esta página al español, haga clic en el cuadro de traducción cerca de la parte superior derecha de esta página y seleccione español.

This page outlines resources and options as we work through the aftermath of the winter storm Jan. 30-Feb. 2, 2023. Click any of the topics below to be taken directly to that section.

Tree debris cleanup

Trees touching a power line must be reported by emailing customercare@georgetown.org. Please include “Winter Storm 2023 Electric Meter” in the subject.

To find out whether you live inside the Georgetown city limits, please enter your address into this map. Georgetown city limits are denoted by the light orange shading. If you still aren’t sure, please email customercare@georgetown.org.

Special, curbside limb collection: In-city residents only

A special curbside collection of tree limbs for city residents ended Friday, April 7. Residents should email their address to customercare@georgetown.org if they:

The special collection started Feb. 27. If a resident did not place storm-related tree debris on their curb by Feb. 27, the City could not guarantee pickup.

There was no special fee assessed to city residents for this limb collection and residents did not need to register for the service; however there were some guidelines they needed to follow.

The City’s contractor started pickup Feb. 27 and will work from 7 a.m. to 7 p.m. seven days a week until they went through the entire city. This work concluded April 7, 2023.

For answers to frequently asked questions about this special collection, see the FAQ section below.

Curbside limb collection details
Regular Texas Disposal Systems services: Georgetown residents and some municipal utility districts

Georgetown residents and some municipal utility districts* have several options through their regular Texas Disposal Systems services. Call TDS at 512-930-1715 with questions.

*These three services are also available to the following Municipal Utility Districts:

  • Berry Creek Highlands: Located at the west side of Hwy. 195 at the southeast corner of Hwy. 195 and Shell Spur Road
  • Parmer Ranch (a.k.a. Northwest Williamson County 2): Located east of Williams Drive and to the west of CR 245, on the north and south side of Ronald Reagan Boulevard
  • Parkside on the River (a.k.a. Parkside on the River MUD 1 and Williamson County MUD 25): Located south of Hwy. 29 at Water Oak Parkway and north of RM 2243/Leander Road between the Preserve Subdivision and the River Ridge Subdivision
  • Oaks at San Gabriel (a.k.a. West Williamson County 1): Located north of Hwy. 29 and east of the Cimarron Hills subdivision
  • Teravista (a.k.a. Williamson County MUD 15): Located east of I-35 and north of University Boulevard
  • Water Oak (a.k.a. Williamson County MUD 25): Located south of Hwy. 29 at Water Oak Parkway and north of RM 2243/Leander Road (north side of neighborhood)
  • Cimarron Hills (a.k.a. Williamson County MUD 26): Located along Hwy. 29, west Oaks at San Gabriel neighborhood.
  • Crescent Bluff (a.k.a. Williamson County MUD 30): Located west of I-35, south of Hwy. 29 and west of the Water Oak subdivision
Residents in the extraterritorial jurisdiction

The monthly, regular services listed above are available to in-City residents and eligible municipal utility districts, because of the fees they pay. The special curbside limb collection and additional drop-off location were paid for with City property taxes. Residents in the extraterritorial jurisdiction, who do not pay those costs, are not be eligible for any of these services.

Residents in the ETJ and commercial customers should contact their solid waste provider to learn about their options. You also can hire a private contractor or haul debris to a collection site—fees and limits apply. 

Storm debris drop off

Here are some other resources for residents and businesses who need to drop off tree and storm debris (see above for information about the additional drop-off location free for Georgetown residents):

  • Georgetown Transfer Station, 250 W.D. Waldon Drive: $8.25 per cubic yard (a pickup truck bed is about 3 cubic yards, so would cost about $25)
  • Organics By Gosh, 2040 FM 969 (in Austin): Pickup Truck $32; trailer $62
  • Killeen Transfer Station, 12200 Hwy. 195: Nonresidents pay $4.62 per 100 pounds (a pickup truck bed is about 3 cubic yards, so would cost about $40)

Go back up ^

Answers to Frequently Asked Questions

Special curbside collection

The City of Georgetown contracted with a landscaping firm to pick up tree limbs in City limits that resulted from the winter storm Jan. 30-Feb. 2, 2023. This FAQ addresses key questions about the special pickup.

It’s April; why hasn’t my debris been collected?
The City ended its special curbside pickup of tree-limb debris April 7, 2023. If you live in the City limits, had your debris to your curb by Feb. 27, and your debris has not been collected, please email customercare@georgetown.org.

Only natural debris from Winter Storm Mara was collected. The contractor  visited each street only once.

I missed the special collection service. What options do I have with my natural debris?
If you live inside the city limits or qualifying MUDs (see list above), your best option is to place your tree and limb debris by the curb on the first recycling day of the month. Debris must be in bundles, a personal container, or a compostable paper bag.

Your next best option is to schedule a bulky waste pickup from Texas Disposal Systems.

Georgetown + qualifying MUD residents may also drop off up to 3 cubic yards (about one pickup truck) of yard trimmings each month at the Transfer Station, 250 W.L. Walden Road. Please bring a copy of your utility bill to show proof of residence to have your fees waived.

Am I eligible for the special curbside tree debris pickup?
The City’s contractor collected tree debris left on the curb by Feb. 26 of every resident living inside the city of Georgetown. To find out whether you live inside the Georgetown city limits, please enter your address into this map. Georgetown city limits are denoted by the light orange shading. If you still aren’t sure, please email customercare@georgetown.org.

This complimentary service was funded by the City’s general fund, so only City of Georgetown residents were eligible for this service. All other area residents should refer to the options listed above. 

When will the tree limb pickup begin and end?
The City ended its curbside pickup Friday, April 7. The City worked with our contractor to move as quickly and efficiently as possible while assuring the work is done safely and completely.

Tree limb pickup started Feb. 27. Limbs and brush needed to be piled at the curb by Sunday, Feb. 26. Pickup crews will worked 7 a.m. to 7 p.m. seven days a week.

The cleanup effort was conducted street by street across the city. A contracted debris monitor accompanied the contractors to monitor the work.

How much will I be charged for the special tree limb and debris collection?
There was no special fee assessed to Georgetown residents for this limb and debris collection. The cleanup was a City service provided to residents funded by the general fund, so only City of Georgetown residents were eligible for this service.

Who performed the special curbside pickup?
The City hired a private contractor to provide the special curbside pickup service. A contracted debris monitor accompanied the contractors to monitor the work.

What if I am a senior, disabled, do not have the necessary equipment, or the limbs are too large/heavy for me to place at the curb?
Neither City staff nor its contractors went onto private property beyond the street edge to cut up trees or limbs or move material to the curb. Those who need help cutting up or removing tree limbs can contact the Austin Disaster Relief Network or should hire a private company.

Were the City contractors required to have any identification?
Information was provided to the City’s contractor that states they are working for the City and there will be a City escort with each contractor.

Would the City contractor contact me personally or asking for any type of payment?
No. The City’s contractor for limb and debris removal did not knock on doors or trying to contact residents. If needed, City of Georgetown employees would reach out to contact you about the collection at your residence. No contractor working for the City of Georgetown would have asked for information or payment from you.

Be aware that after a severe weather event, debris removal and repair contractors may be coming to our area and contacting residents. If you do choose to hire a firm to remove limbs or debris, do not make any payments before the work is completed.

What if I have other questions?
If you have additional questions that were not addressed in the FAQ, please contact City of Georgetown Customer Care at customercare@georgetown.org or call 512-930-3640.

Trees in the rights of way

If a damaged tree is in the public right of way, and the property owner acts to trim or cut down that damaged tree, can they be reimbursed by the City? If the property owner does not act, will the City come out and maintain that tree?
If a tree is on private property, but in the public right of way, it is the individual property owner’s responsibility to maintain the tree.

Will the City reimburse property owners for damage to their property from a tree that is on private property but in the public right of way?
If a right of way tree damages private property, the resident should remove the tree and address any damage through their private insurance. The City will not go on private property to remove or cut down trees or limbs. The City will not reimburse the homeowner.

If a cable or communications line is damage, who will make the repairs?
The telecommunications company that owns and maintains the line will make the repairs. The City’s Electric Utility is in close communication with both Optimum and Frontier to advocate for quick resolution of downed telecommunication lines.

Go back up ^

Debris cleanup Tweetalong

On Feb. 27, the City’s contractor, business name?, began curbside pickup of debris from Winter Storm Mara, which hit Georgetown in early February. We wanted to take our residents on a behind-the-scenes look and ride along with Lenny Claypoole, who has been working with Global Emergency Services for several years.

The contractor has deployed seven trucks to work throughout the City cleaning up debris placed along the street by residents in the city limits. Find out more about the curbside pickup, including answers to some of our most frequently asked questions elsewhere on this page.

Claypoole said his tips for people with curbside tree debris is to make sure it’s:

  • Not under trees or utility lines
  • Away from electrical boxes or hydrants, and
  • Not behind cars parked on the street.

Crews are working as quickly as they can, and these barriers can make it difficult to get the job done. He also said residents shouldn’t worry if they see a truck skip a brush pile. The driver will be back. There are several reasons they may skip one or two piles on your street, including that the truck may need to turn around to best get around obstacles or to be in a better position to collect those specific piles.

The trucks’ trailers can carry up to 158 cubic yards of debris. While it seems like a lot, watching them work to collect debris, it’s surprising how quickly those trucks fill up. Claypoole said he appreciates how welcoming Georgetown residents have been and asks that people be patient as the crews continue to work. In some of the harder-hit areas or areas with a lot of trees and overhead utility lines, it may take longer for crews to get through the neighborhood.

While the City does not have a neighborhood schedule for pickup, crews are working and will collect all debris that has been left at the curb as of Feb. 26. Items left after the trucks have passed through neighborhoods will not be collected.

Check out our Twitter feed to see our Tweetalong!

Tree limbs & downed electric lines

The City WILL NOT go on private property to remove or cut down tree limbs. If you are a Georgetown utility customer and have tree limbs on power lines, DO NOT touch them. This includes limbs on feeder lines along the street or on service lines between your house and a pole.

Please report any downed power lines to customercare@georgetown.org and include “Winter Storm 2023 Electric Meter” in the subject.

For limbs on electric feeder lines along the street, the electric utility will remove the limb and make any needed repairs.

For limbs on a service line from a pole to your house, or for damaged or disconnected service lines, you must work with the City to disconnect/reconnect your electric service. Report the downed line to customercare@georgetown.org. Once the request is received and processed, our crews will disconnect electricity while the repairs are made by the private contractor hired by the resident. City electric crews will not be making repairs on private property.

Cable companies are responsible for their lines. We have notified the local cable companies that they have compromised lines in Georgetown.

Go back up ^

Removing and pruning heritage trees

If you had a heritage tree damaged in the winter storm, make sure you take pictures and store them somewhere you can easily find them later. This may help with future pruning or removal permits.

Not sure if your tree qualifies as a heritage tree? The Heritage Tree classification applies to any of the following tree species that has a diameter of 26 inches or larger: Live Oak, Post Oak, Shumard Oak, Bur Oak, Chinquapin Oak, Monterey Oak, Bald Cypress, American Elm, Cedar Elm, Pecan, Walnut, Texas Ash, or Southern Magnolia.

For more details or questions, please email planning@georgetown.org.

Go back up ^

Reporting damage

The State of Texas, Williamson County, and the City of Georgetown have issued disaster declarations due to the winter storm (Read the City’s disaster declaration). If you experienced any damage to your home or business from this winter weather, fill out this survey to help state officials document damages. Damage can include cost of spoiled food from power outages, frozen pipes, and roof or solar panel damage from falling limbs. Do not include broken or damaged trees, as this reporting only considers damages to homes and businesses.

To receive help from the federal government during a disaster, states need to submit a preliminary damage assessment that details the severity of the damage. The assessment will determine whether the federal government needs to provide aid and how much money will be available to residents.

This report does not replace notifying your insurance company or guarantee assistance.

Esta encuesta también está disponible en español. Para traducir esta página al español, haga clic en el cuadro de traducción cerca de la parte superior derecha de esta página y seleccione español.

Go back up ^

Electricity

For Georgetown electric utility outages, check our online outage map. If you don’t see your location included in the outage, please call 512-930-3640, then press 1 to report it. Our system will recognize your number if it’s tied to your utility account.

Many Georgetown residents may not have City electric. Other area providers include Oncor and PEC.

There were no Electric Reliability Council of Texas-mandated rolling outages for Georgetown during this storm event. Grid information and statewide electric supply and demand can be seen in real-time at ercot.com.

Go back up ^

UPDATED: Cleanup for Spring events in Georgetown on May 13 rescheduled

[UPDATED: Due to the weather forecast, events on May 13 have been canceled or rescheduled. New information below.]

Saturday’s cleanup events have been rescheduled or canceled due to the forecast for heavy rain forecast for May 13-15.

Community collection event rescheduled

The City’s Environmental Services team’s recycling event has been rescheduled to 9 a.m.-1 p.m. June 24 at the Georgetown Municipal Complex, 300-1 Industrial Ave.

During the event, residents will be able to drop off paper for shredding, tires, mattresses, and electronics, including televisions, microwaves, computers, and cell phones. Individuals are limited to three boxes or sacks of paper for shredding and up to four tires per carload. There is no limit on electronic items. Household hazardous waste items will not be accepted.

To participate, please bring a donation to Friends of the Georgetown Public Library, which helps support the needs of the library. Accepted items include:

  • Gently used books (no encyclopedias or magazines)
  • Headphones
  • Board games
  • Arts and craft supplies
  • Label makers
  • Cleaning supplies
  • Printer Paper
  • Paper towels
  • Playground/sports equipment, such as basketballs, soccer balls, yard games, hula hoops, and jump ropes.

Monetary donations will also be accepted.

Rivery Park cleanup event canceled

The May 13 riverbank cleanup at Rivery Park, 1125 Woodlawn Ave has been canceled.

Future riverbank cleanup events will be planned; however, a new date has not been selected at this time. Follow the City’s social media pages for updates: facebook.com/cityofgeorgetown and twitter.com/georgetowntx.

Household hazardous waste collection event

The City will also host a free household hazardous waste collection event from 9 a.m.-noon May 20 at the Georgetown Municipal Complex, 300-1 Industrial Ave.

The event will be available for up to 400 Georgetown solid waste customers who have solid waste service through Texas Disposal Systems. Customers must contact Customer Care at 512-930-3640 or customercare@georgetown.org to have their names placed on the list. Please include your name, address, and utility account number when emailing customer care. Customers must have their names on the list to participate.

Residents must remain in their vehicles during the no-contact collection. Staff will unload items from the back seat or trunk of the vehicle.

All items to be dropped off must be in their marked original containers. Commercial disposal and trailers are not allowed.

Acceptable items include:

  • Batteries (household, hearing aids, cell phone, etc.)
  • Automobile batteries
  • Pool and spa chemicals
  • Used oil/oil filters (up to five gallons per vehicle)
  • Transmission fluid
  • Light bulbs (including regular, compact, and four-foot fluorescent)
  • Grease
  • Thermometers
  • Over-the-counter, residential lawn, and garden chemicals
  • Aerosols
  • Household cleaners and disinfectants marked caution, warning, or poison
  • Art and hobby chemicals
  • Paint (up to 10 gallons per vehicle)
  • Over the counter one-pound disposal propane bottles
  • Gasoline (up to five gallons per vehicle)

Unacceptable items include:

  • Unmarked containers or unknown chemicals
  • Construction, commercial, or landscape waste
  • Professional, concentrated chemicals that require a professional license to mix
  • Medications or pharmaceuticals
  • Oxygen tanks
  • Electronics
  • Tires
  • Explosives (including ammunition and fireworks)
  • Radioactive materials
  • Biological materials

For more information about the City’s solid waste and recycling services, visit recycle.georgetown.org.