Round up your utility bill to help neighbors in need  

Dec 4, 2020

The City of Georgetown is partnering with The Caring Place, a community-based nonprofit in Georgetown, to provide qualified customers financial assistance with their utility bill.

The Good Neighbor Fund, which allows utility customers to add onto their monthly bill to support neighbors in need, now has a new option: Customers can elect to round up their utility bill, with all the proceeds going to the Good Neighbor Fund. Donations support The Caring Place, which administers the fund, to provide financial assistance with utilities to more families in need.

“As more residents are affected by the pandemic, we expect to see a rise in the number of utility bill assistance requests,” City Manager David Morgan said. “This is an easy way to help our neighbors. Even a small change can make a big difference. We are pleased to include this option for our customers and want to thank everyone already participating in the program.”

Customers can sign up to donate online at There customers will be able to choose from two donation options:

1.     Contribute a specific monthly donation amount.

2.     Round-up the monthly utility bill to the nearest dollar and donate the overage to the fund. For example, if a participant’s utility bill totals $151.02, it would be rounded up to $152. The extra 98 cents would be donated to the fund.

With either option, the pledge will appear as a line item on the utility bill. Participation in either Good Neighbor Fund Pledge program is voluntary and can be cancelled at any time by contacting the Customer Care Center at 512-930-3640 or

During the 2020 fiscal year, the Good Neighbor Fund assisted 215 families with more than $45,000 in utility charges. The Good Neighbor Fund is completely supported by utility customer contributions. Currently 2,764 customers contribute to the fund.

Print Friendly, PDF & Email