The City of Georgetown was recently awarded the ARMA International Award of Excellence for an Organization for its work to improve the application process for the City’s irrigation rebate.
Georgetown was recognized for transitioning a paper-based application process to an electronic process, reducing manual data entry and accelerating review and approval times for customers.
“ARMA is an internationally recognized professional association for records and information managers,” City Secretary Robyn Densmore said. “To be recognized for our good work this year is a huge honor.”
The award is given to one organization each year that has improved a records and information management or information governance program.
City staff from several departments, including Records Management, Conservation Services and Information Technology collaborated on the project.
The irrigation rebate application can be found at gus.georgetown.org/water/RebatesAndPrograms.