Vendor Guidelines

This section has been developed to help inform vendors of our organizational structure and the procedures we have to follow when purchasing products or services. Being a valued supplier, please call us if you have any questions at (512) 930-3646.

The Purchasing Department is designated as the City's agent for all contracting and materials management, excluding Capital Improvement Projects. The department issues bid invitations, requests for proposals, and negotiates with suppliers on matters relating to price, delivery and other commitments.

• Please call ahead for appointments whenever possible
• It is mutually beneficial for us to be kept up to date on new ideas or products. Please make sure we have your latest catalogs
• Please do not make "social calls." In sales we know time is money for you
• Please be aware that purchasing authority is delegated to the Purchasing Division. A purchase order is awarded after the compliance of state, federal, and local regulations
• Please quote realistic delivery dates (in calendar days)
• Please conduct your business openly and frankly. As a public entity, our records are a matter of public record
• We expect you to honor all pricing, delivery and service agreements as quoted
• All vendors are asked to help us maintain our policy that no City employee accepts any gifts or favors. The best favor you can do us is to see the City receives the best price, quality and service.