FAQ
Why is a fire engine sent when I call for an ambulance?
Fire Engine and Ladder trucks are staffed with firefighters who are dual-trained as Emergency Medical Technicians and Paramedics, and all fire apparatus carry basic life support equipment, including Automatic External Defibrillators (AED) and some medications. When we receive a call, the closest Engine or Ladder Company is dispatched to initiate care. Williamson County EMS dispatches their closest ambulance. Currently there are three ambulances in Georgetown. These ambulances serve Georgetown and surrounding communities. The fire department's strategically placed fire stations normally allow fire apparatus to arrive prior to the ambulance.
Who can I call if I have problems with bees?
The Georgetown Fire Department does not remove bees unless there is imminent danger to a person. If such a situation exist, firefighters destroy the bees and the hives. To have the bees removed, Georgetown Police/Fire Communications has a list of local beekeepers. Call 512/930-3510.
Where can I go to get my blood pressure checked?
We offer this service free at all fire stations in the City of Georgetown between the hours of 8 a.m. and 5 p.m.
How can I schedule a fire truck or a firefighter at my function?
Call Fire Administration at least three weeks in advanced at 512/930-FIRE (3473).
What type of fire extinguisher is the best for my home?
A multi-purpose fire extinguisher is the best for the home. Look for the rating to be at least 2A:10B:C on the label. This extinguisher can be used on any type of fire commonly found in the home. It will often be labeled A-B-C.
Who do I call about a fire extinguisher that does not work?
Call Fire Prevention at 512/930-3601. Fire Prevention has local company(s) on file.
How can I get a copy of a Fire Report?
Fire reports may be obtained from Fire Administration at 512/930-FIRE (3473) or at 103 W 9th St.
How can I get a copy of an EMS patient report?
Medical reports for services provided by the Fire Department are available at Fire Administration, 103 W 9th St. Only the actual patient or guardian, with proper ID, may obtain these records, 512/930-FIRE (3473).
How do I report a complaint about a fire hazard?
If immediate Dial 911. To report a non-threating fire hazard call the Fire Administration at 512/930-FIRE (3473).
How can I find out about Fire Safety programs available in Georgetown?
Call the Fire Prevention at 512/930-FIRE (3473) or visit our web site.
Smoke Detectors?
"Project We Care". Smoke detectors are available to the public free of charge for low income, elderly, disabled citizens. Fire Department personnel will install the detectors in your home. For assistance and immediate needs contact through dispatch at 512/930-3510 ext.0 to have a fireman dispatched. Or Call .512/930-FIRE (3473) Monday - Friday 8:00am - 12:00, 1:00pm - 5:00pm or email at fire@georgetowntx.org
Do you offer CPR classes?
The City of Georgetown Fire Department no longer offers CPR classes, but the local Centex RedCross does. Please visit www.centex.redcross.org or call (512) 928-4271 for more information.
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